Frequently Asked Questions
When will my order ship?
Monthly shipments get proccessed after the month is over. If you order anywhere in November your order will ship on December 1st. Reach out to firstname.lastname@example.org we can expedite it free of charge.
Can I cancel anytime?
Yes, you're in full control! You can cancel or reactivate in your customer account without emailing us. If you cancel, the auto-renewal at the end of your current term will be canceled.
If you let your plan auto-renew before canceling, you will receive the boxes associated with the latest renewal and we can no longer refund you.
If you purchase and then cancel right away this disables the next renewal and you will still get your shipments associated with your order.
How will my membership work?
-Monthly: It's one charge and one box per month.
No hidden fees, no contracts, cancel inside your account by the first of the month or it'll automatically renew on the 30th day after your purchase
What if I need to change my address?
To change/update addresses for subscriptions please reach out to customer support at email@example.com